Frustrated & running late, a guest pulled into an Ace garage. The Ace attendant on duty promptly guided her to the best parking and told her a shortcut. Later, the guest returned to thank the attendant for his quick thinking, which got her to the meeting with 1 minute to spare.
New hotel guests were stranded blocks away due to road closures during the 2013 inauguration. An Ace Valet ran 8 blocks to guide them safely to the hotel. The guests were finally able to check in and enjoy their vacation.
A guest leaving the parking lot of a medical facility appeared out of sorts. An Ace cashier asked the driver to pause briefly. She quickly confirmed it was a medical emergency and radioed for help. Our guest was able to get the immediate medical attention necessary.