San Diego Comic-Con 2014 Parking Related Information
Customer Service Contact Information
P: 855.Ace-Park (223-7275)
Online parking permit sales ends at midnight on Thursday 7/17/14
Q: What is the link for the site selling the permits?
A: Comic-Con online permit sales have ended for 2014 https://space.aceparking.com/events We are releasing the link to the site that will be selling the permits ahead of time so you will be able to get familiar with the site and setup an account in the system. If you choose to, you can opt to purchase a reservation for one of the current days that are currently available for sale in the system and then refund it back to your credit card a few minutes later. Doing so will allow you to save your credit card information in your account to make the checkout process go as quickly as possible. Credit cards are not stored on the site and the site is fully PCI compliant. The permits will be sold by our reservation website at space.aceparking.com. The permits will not be available for sale until 9am on Tuesday morning. The link to the page that will be selling the permits in the system is: https://space.aceparking.com/events/
Q: What are the operating hours for the lots?
Open 6am – 2am: Tailgate Park, Campus, Triangle, MTS, 707 Broadway, Gaslamp City Square.
Open 5am – 2am: Convention Center, Hilton Bayfront garage, Padres Parkade, Diamond View Towers, Horton Plaza.
Q: What is the decal number field in the user account setup?
A: The decal number field is for Associates of Ace Parking Only and you can leave it blank.
Q: How far away are the lots from the Convention Center?
A: Click on the map image on the left to view an interactive map of the locations that will be included in the on-line sale.
Q: Do the lots offer over-sized vehicle parking?
A: No, vehicles over 18 feet will be turned away and not allowed to park even with a valid permit. Sorry.
Q: Does my permit include in-and-out privileges for the day?
A: No, in-and-out privileges are not allowed. If you leave the lot your space will become available for another drive-up customer to park in. Sorry.
Q: Does the on-line system require me to setup an account to purchase my permits?
A: Yes. You will need to setup an account during the checkout process. Your account will enable system features such as the ability to refund your permit if you are not able to attend the convention, switch the date of purchased permits (subject to availability and pricing of course), and tie all purchased permits to a single barcode that you can carry on your smart device for use at scanner equipped lots. Your account will be available for future purchases for parking at next years Comic-Con and other events with the same barcode assigned to you which will be replenished with future permit purchases as they are made.
Q: Will the system allow me to purchase multiple permits per day?
A: No. Each account is restricted to one permit per day for Comic-Con. If you need to purchase more than one permit, you will need to setup multiple accounts.
Q: Is there a way to purchase Comic-Con permits other than online?
A: The only way you can purchase advance parking permits for Comic-Con is through the online system. However, the majority of the lots included in the online sale and others that are not included will be available for drive up parking the day of the event. Drive up availability will be first come, first served for the remaining spaces not reserved online. The lots are expected to fill up fast. If you are planning to find parking the day of the event, you should get there early.
Q: Can cars be parked overnight? Or just during the hours of the event?
A: Overnight parking is not permitted. The lots close at 2am and reopen at 6am (Convention Center opens at 5am). They close so they can be prepared for the next day. Most lots are pre-sold to full capacity each day, so any cars on the lot after 2am, will be towed at the owners expense.
Q: What if I drive a different car the day of the event?
A: This year there is no need to enter details about your vehicle when you purchase your permit. The program doesn’t even prompt for them. We only request that you place a copy of your printed permit on your dashboard so it can be scanned by our lot enforcement personnel.
Q: Can I make a copy of my permit and give it to my friend?
A: No. The permits are lot specific and can only be redeemed once. If a copy is found, the vehicle will be ticketed. If you’ve copied your permit and given it to a friend, the second permit scanned will be in violation and that may end up being your car. The permits are bar coded and lot enforcement personnel will be making the rounds scanning/redeeming them.
Q: Handicap Parking?
A: ADA spaces are first come first served. The Convention Center and Hilton Bay Front are the best choices for ADA parking. The rate at both lots is $15 for Comic-Con.
Q: Will the passes sold on-line include a fee?
A: Yes, a fee of $4.95 per pass, per day will be added at checkout.
|Location Name||Drive Up Rates (if available)|
|Tailgate Park||$ 25.00||$ 35.00||$ 35.00||$ 35.00||$ 22.00|
|Campus Lot||$ 25.00||$ 35.00||$ 35.00||$ 35.00||$ 25.00|
|Triangle Lot||$ 25.00||$ 35.00||$ 35.00||$ 35.00||$ 25.00|
|MTS Lot||$ 25.00||$ 35.00||$ 35.00||$ 35.00||$ 25.00|
|707 Broadway||$ -||$ -||$ -||$ 25.00||$ 20.00|
|Hilton Bayfront Garage||$ 15.00||$ 15.00||$ 15.00||$ 15.00||$ 15.00|
|Convention Center||$ 15.00||$ 15.00||$ 15.00||$ 15.00||$ 15.00|
|Padres Parkade||$ 25.00||$ 35.00||$ 35.00||$ 35.00||$ 25.00|
|Diamond View Towers||$ 25.00||$ 35.00||$ 35.00||$ 35.00||$ 25.00|
|655 West Broadway||N/A||N/A||N/A||$ 15.00||$ 15.00|
|Horton Plaza||$ 20.00||$ 25.00||$ 25.00||$ 25.00||$ 20.00|
|Gaslamp City Square||$ 20.00||$ 25.00||$ 25.00||$ 25.00||$ 20.00|