During the first year Ace took over managing parking operations for Key Tower, revenues increased by 19% -- nearly a quarter million dollars per year!
Operationally, we repositioned and increased directional signage, which resulted in greatly improved traffic flow and far fewer confused customers. Maintenance and cleaning was improved without increasing costs.
Ms. Vivan Uno Senior Buyer City of Seattle Executive Services Department 700 Third Avenue Room 910 Seattle, WA 98104-1803
To Whom It May Concern:
The purpose of this letter is to recommend Ace Parking for the parking management contract for the Pacific Place Garage. I have been very satisfied with their overall performance since they began managing Key Tower and Patte Kion became responsible for overall garage operation. Ace's personnel are always available to meet with our tenants to discuss their parking needs or operations. The management staff is always visible and quick to respond to any request.
I know that if you select Ace Parking they will exceed your expectations and provide the City with the highest possible level of service. If you have any questions, please feel free to contact me.
