Customer Care, 24 hours a day

Ace Assist provides your tenants and guests with a live customer service representative at the touch of a button. Around the clock, your customers have direct access to our friendly, experienced operators at a state of the art call center that can assist with their transaction in real time.

Benefits of Ace Assist include:

	Around The Clock Monitoring.  With our non-stop monitoring service, gates can stay down, the garage can stay open and revenue can keep coming in every hour of every day.
	Reduced Operating Expenses.  Facilities with remote assistance reduces the need for on-site employees during slower periods thus reducing payroll costs.
	Increased Revenue.  Our customer service representatives can process payment 24/7 which reduces open transactions from lost tickets.
	Improved Customer Care.  By transitioning on-site support to off-site support, Ace can cover more locations and be available to customers whenever, wherever they need assistance.
	Fast and Friendly Service.  Our bilingual Ace Assist team is able to provide issue resolution for all types of transaction in a timely manner.

With Ace Assist, now it’s possible to get the best from both worlds – a seamless, revenue generating operation and an exemplary customer service experience.  Our representatives are waiting to assist your tenants and guests. For more information, contact us at Aceassist@aceparking.com.