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Every Thank You Earned.
Blog

Ace Parking Partners with Monarch Beach Resort

Ace Parking is excited to announce that we have partnered with Monarch Beach Resort in Dana Point, California.

Monarch Beach Resort is a 400 room, AAA Five Diamond-rated luxury beach resort in Dana Point, California. The resort features private beach club access, sparkling pools, a Miraval Life in Balance Spa, Gold Medal oceanfront golf and eight restaurants including the all new Bourbon Steak Orange County by Michael Mina.  Its signature warm beach house hospitality has earned Monarch Beach Resort a #1 position on Trip Advisor for 22 consecutive months.

Ace Parking will provide first-class management of the valet parking operation, as well as ambassador and tram services for the hotel. The property’s tram provides transportation for guests and members of the Club at Monarch Beach to and from the resort’s golf course, Club 19, botanical gardens and lawn, and Monarch Bay Club, a private beach for members and guests.

Ace will bring innovation and service to the valet parking operation with the implementation of Flash Parking’s handheld valet technology that will enhance the guest arrival and departure experience. Additionally, all frontline team members will be trained in a Forbes-based training program.

“Monarch Beach Resort has truly redefined what a luxury hotel is, and it is a true honor to be selected as their partner to provide a level of service their guests expect,” said Keith B. Jones, third-generation owner and managing partner. “Ace’s service approach is centered on training and the use of innovation to create an amazing experience for the hotel guest.

Other luxury destination properties managed by Ace Parking in Orange County include the Hyatt Regency Huntington Beach Resort and Spa, The Waterfront Beach Resort, a Hilton Hotel Huntington Beach, Paséa Hotel & Spa, Hyatt Regency Newport Beach and the Irvine Spectrum Center.

Team Members of the Quarter: Q1 2018

Congratulations to Ace’s Team Members of the Quarter for Q1 2018! These 22 individuals have exhibited exceptional professionalism while on the job. They embody Ace’s prized values of integrity, accountability, leadership, and quality service and routinely demonstrate Ace Parking’s motto: “Every Thank You Earned.” Keep up the good work team!

Ace Team Members of the 1st Quarter 2018:
1. Michael Bedore, Customer Service Representative, Phoenix, AZ
2. Jerry Garland, Parking Ambassador, Phoenix, AZ
3. Desmond Danitzer, Maintenance, San Diego, CA 
4. Tyrone Crawford, Lot Attendant, San Diego, CA 
5. Cameron Brinkey, Receptionist, San Diego, CA
6. Jamil Jones, Auditor, San Diego, CA
7. Jesus-Angel Garcia, Valet, La Jolla, CA 
8. Brandon Dominick, Valet, San Diego, CA
9. Benjamin Wood, Valet, San Francisco, CA
10. Besrat Abebe, Valet, Washington, D.C.
11. Mitchelle LaVallee, Valet, Atlanta, GA
12. Terrelle Francis, Valet, New Orleans, LA
13. Stephanie Rosales, Commercial Supervisor, Orange County, CA
14. Ignacio Floriano, Valet, San Francisco, CA
15. Yohannes Berhane, Cashier, Walnut Creek, CA
16. Edwin Rodriguez, Cashier, Portland, OR 
17. Rodel Crisostomo, Valet Captain, Seattle, WA
18. William Chan, Valet, Houston, TX
19. Mark Gasca Toscano, Valet, San Antonio, TX
20. Eliezer Hernandez, Maintenance, Dallas, TX
21. Noel Estrada, Lot Attendant, San Diego, CA
22. “Matt” U Sok Choe, Valet, Las Vegas, NV

Here are photos of some of our honorees receiving their award.


(Pictured above: Awardee Terrelle Francis with the NOLA leadership team.)


(Pictured above: Awardee Brandon Dominick (left) with Assistant Manager Victor Karagiozov (right).)


(Pictured above: Manager Brandon James (left) presenting Edwin Rodriguez (right) with his award.)


(Pictured above: Awardee Mark Gasca Toscano (center) with members of the Grand Hyatt San Antonio leadership team.)


(Pictured above: Awardee Eliezer Hernandez)